Terms of Service
Effective Date: February 12, 2025
Welcome to SHYA’s official website. By accessing or using this website (the "Site"), you agree to comply with and be bound by the following Terms of Service. If you do not agree with these terms, please do not use the Site.
1. Use of the Site
- This Site is for personal, non-commercial use unless otherwise authorized.
- You agree not to engage in any activity that disrupts or interferes with the Site’s functionality.
- Any unauthorized use of materials on this Site is prohibited.
2. Purchases and Payments
- All purchases made through the Site are final unless otherwise stated.
- We use third-party payment processors (e.g., Stripe, PayPal) to handle transactions securely.
- SHYA, Divine Play, and Sunset Grove Entertainment are not responsible for transaction issues caused by third-party payment processors.
3. Refund & Return Policy
- Digital music purchases and downloads are **non-refundable**.
- Physical merchandise may be returned within **14 days of receipt** if it arrives damaged or defective. Contact us at shyaworld@gmail.com for return instructions.
4. Intellectual Property
- All content on this Site, including music, images, videos, and text, is owned by SHYA and protected by copyright laws.
- You may not copy, reproduce, or distribute any content without explicit permission.
5. Limitation of Liability
- We make no guarantees that the Site will always be available or error-free.
- SHYA, Divine Play, and Sunset Grove Entertainment are not liable for any damages resulting from the use of the Site.
6. Changes to These Terms
- We reserve the right to update these Terms at any time. Continued use of the Site constitutes acceptance of any changes.
For any questions, contact us at shyaworld@gmail.com.
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Privacy Policy
Effective Date: February 12, 2025
1. Information We Collect
- Personal Information: Name, email address, and payment details when you make a purchase or join our mailing list.
- Non-Personal Information: Browser type, IP address, and usage data collected via cookies.
2. How We Use Your Information
- To process orders and provide customer support.
- To send marketing emails and updates (only if you opt-in).
- To improve the Site’s functionality and user experience.
3. Sharing Your Information
- We **do not** sell or rent your personal data.
- We may share data with trusted third-party service providers (e.g., payment processors, email marketing services) only as necessary.
- We may disclose information if required by law.
4. Cookies & Tracking
- We use cookies to analyze traffic and improve user experience.
- You can disable cookies in your browser settings, but some features may not function properly.
5. Your Rights
- You can request access to or deletion of your personal data at any time by contacting us at shyaworld@gmail.com.
- If you subscribed to our mailing list, you can opt out at any time via the unsubscribe link in emails.
6. Security
- We take reasonable measures to protect your personal information, but no system is 100% secure. Use at your own risk.
7. Changes to This Policy
- We may update this Privacy Policy from time to time. The latest version will always be posted on the Site.
For any privacy-related inquiries, contact us at shyaworld@gmail.com.